Today was one of our busiest days of the year - we delivered excellent levels of service and I’ve captured some key metrics that might be of interest to you below.

The number of unique users and logins (sessions) we served over the course of the day. By New Zealand standards these are pretty high usage numbers: nearly 85,000 users and 160,000 logins.

Breakdown of user logins, by hour.

The average time to load the user page was just over 0.35 sec average over the course of the day. That metric puts us on a par (or better) with any other pages served online at the same time, including Google at ~0.8 sec.

Our expanded call centred handled an additional 7600 calls, over and above the 2000 handled by our usual call centre operation.

Of all the request to our website over 55% came from a mobile device with around 30% coming off an Apple device.

Unsurprisingly most of our requests originated from Auckland.

All in all a very successful day.